Delivery/Shipping

Lead Time to Process Your Order:
We will not begin processing your order until full payment reflects in our bank account. Orders are shipped within 5-7 working days. This is from date of payment reflecting in our account. This is subject to changes during our busier periods. The customer will be notified of such changes / delays. Once your order has been sent out from our office, please allow another 1 – 4 working days for delivery.

Orders are manufactured and sent out STRICTLY on a first come first serve basis! 

Delivery Time:
All paid for deliveries are made via courier. This takes between 1 to 4 working days from date of dispatch to be delivered to your door (depending on whether you are in an outlying area or not). We do not offer delivery via the South African Post Office any more, this is due to the bad service that they give us and our customers. Should you still wish to send your order via the Post Office, please contact us directly. However, we will not be held liable for orders sent via the Post Office and any orders that are lost and need to be re-printed will be at your own cost.

Courier Charges:
• Local (Durban and Surrounds) – +/- R 64.00
• Main Centres  – +/- R 87.00
• Outlying Areas – FROM +/- R 113.00 – R 183.00 (this is dependent on which area you are in). Your charge will be worked out on checkout when you enter your physical address
• Orders with a subtotal over R 800.00 – FREE SHIPPING (orders going to outlying areas OR orders with more than three towels may be sent via Post Net – you will be contacted in this case)!!

ACCURATE COURIER CHARGES ARE WORKED OUT ON CHECKOUT BASED ON YOUR PHYSICAL ADDRESS. WE CHARGE THE EXACT FEE THAT OUR COURIER COMPANY CHARGES US TO DELIVER TO YOU. NO PROFIT IS MADE ON COURIER CHARGES

To find out which price bracket you fall into, please proceed to checkout and insert your physical street postal code or your suburb and you will get a charge for shipping.

Collections:

TO ACCESS THE COLLECT OPTION PLEASE PROCEED TO CHECKOUT AND ENTER YOUR FULL ADDRESS, YOU WILL THEN BE GIVEN THE OPTION TO SELECT “COLLECT” OR “COURIER” IF YOU ARE BASED IN DURBAN.

You can collect from us at our depot free of charge, however, please note that we are in Kloof, Durban. Our address for collections is as follows:
Office 3
Bridelia Block
Fairway Green
3 Abrey Road
Kloof
3610

Free Shipping & Towel Orders – Terms & Conditions:

Every effort will be made to send your orders out via courier, however, in some cases you may be contacted and advised that we will need to send you order to your nearest Post Net store. This will apply if you are in an outlying area or if you order more than three towels.

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