Lead Time to Process Your Order:
We will not begin processing your order until full payment reflects in our bank account. Orders are shipped within 5-7 working days of payment being reflected dependent upon the quantity ordered and the time of year that your order was placed.
LEAD TIMES DURING THE FESTIVE SEASON AND IN THE NEW YEAR:
Please note that we endeavour to send out all orders within 5 – 7 working days, however, due the the demand during our busy season, lead times may increase to 10 – 14 working days.
We are closed between the 24th of December 2018 and the 01st of January 2019. We re-open on the 02nd of January 2019. Any orders placed during this time will be manufactured in the New Year and our normal lead times will apply. Orders are manufactured and sent out STRICTLY on a first come first serve basis!
All deliveries are made via courier. This takes between 1 to 4 working days from date of dispatch to be delivered to your door (depending on whether you are in an outlying area or not). We do not offer delivery via the South African Post Office any more, this is due to the bad service that they give us and our customers. Should you still wish to send your order via the Post Office, please contact us directly. However, we will not be held liable for orders sent via the Post Office and any orders that are lost and need to be re-printed will be at your own cost.
• Local (Durban and Surrounds) – R 64.00
• Main Centres – R 87.00
• Outlying Areas – FROM R 113.00 – R 183.00 (this is dependent on which area you are in). Your charge will be worked out on checkout when you enter your physical address
• Orders over R 800.00 – FREE SHIPPING!!
ACCURATE COURIER CHARGES ARE WORKED OUT ON CHECKOUT BASED ON YOUR PHYSICAL ADDRESS. WE CHARGE THE EXACT FEE THAT OUR COURIER COMPANY CHARGES US TO DELIVER TO YOU. NO PROFIT IS MADE ON COURIER CHARGES
To find out which price bracket you fall into, please proceed to checkout and insert your physical street postal code or your suburb and you will get a charge for shipping.
TO ACCESS THE COLLECT OPTION PLEASE PROCEED TO CHECKOUT AND ENTER YOUR FULL ADDRESS, YOU WILL THEN BE GIVEN THE OPTION TO SELECT “COLLECT” OR “COURIER” IF YOU ARE BASED IN DURBAN.
You can collect from us at our depot free of charge, however, please note that we are in Kloof, Durban. Our address for collections is as follows:
3 Abrey Road
All orders that have a subtotal amount of R 800.00 or more qualify for free shipping!